Privacy Policy

Mouj Solutions FZC ("Mouj Solutions", "we", "us", "our") is a digital growth and marketing agency registered in the Ajman Free Zone, United Arab Emirates. Our website is moujsolutions.com.

We are the data controller for personal information collected through this website. Questions about this policy: connect@mouj-solutions.com

Information you provide directly:

• Name, email address, phone number, and company name when you submit a contact or audit request form
• Any message content you include in form submissions
• Business information you share during consultations or calls

Information collected automatically:

• Browser type, device type, operating system
• Pages visited, time on site, referral source
• IP address (anonymised where possible)
• Cookies and tracking data (see Section 5)

• To respond to your enquiry, proposal request, or audit submission
• To provide the services you have engaged us for
• To send relevant updates if you have opted in
• To improve our website and understand how visitors engage with it
• To comply with legal obligations

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

We process your data under the following legal bases:

• Legitimate interests — responding to enquiries, improving our services
• Contractual necessity — delivering services you have engaged us for
• Consent — where you have explicitly opted in (e.g. cookie acceptance, marketing emails)
• Legal obligation — where we are required to by UAE or applicable law

We use the following third-party services that may set cookies or collect usage data:

• Google Analytics 4 (GA4) — analyses how visitors use our site. Data is processed by Google LLC. We implement consent-gating: analytics only fires after you accept cookies.
• Meta Pixel — measures the effectiveness of our advertising. Data is processed by Meta Platforms, Inc.
• Vercel — our hosting provider. Vercel may collect basic request logs including IP addresses for security and performance purposes.

You can control cookie preferences at any time via the cookie banner or our Cookie Policy page.

We may share data with:

• Service providers who help us operate our business (e.g. email platforms, form processors) — only under data processing agreements
• Analytics providers (Google, Meta) as described above
• Legal or regulatory authorities if required by law

We do not transfer data outside the UAE/EEA without appropriate safeguards in place.

We retain your contact data for as long as necessary to fulfil the purpose for which it was collected — typically 3 years from your last interaction with us. You may request deletion at any time.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time (where processing is based on consent)
• Object to processing based on legitimate interests
• Request portability of your data

To exercise any of these rights, email us at connect@mouj-solutions.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

We may update this policy periodically. Changes will be reflected by the "last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests:

• Email: connect@mouj-solutions.com
• Company: Mouj Solutions FZC, Ajman Free Zone, United Arab Emirates